Terms of Service

Terms of Service – Oliveiras

Last updated: July 15, 2025

These Terms of Service ("Terms") govern your access to and use of the website https://oliveirasshop.com/, operated by Oliveiras. By using our site, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

  • "We", "us", "our": refer to Oliveiras, the online store operator.

  • "User", "you", "your": refer to any person using the website.

  • "Site": refers to https://oliveirasshop.com/.

2. Services offered

Oliveiras provides online retail services, including the sale of phone accessories and electronic items to consumers located in the EU and UK.

3. Account creation and responsibilities

To use certain features (such as placing an order), you may need to register an account.

You agree to:

  • Provide accurate and up-to-date information

  • Keep your login credentials confidential

  • Notify us of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and payments

By placing an order, you agree to:

  • Pay the total amount displayed at checkout

  • Provide correct shipping information

  • Only use legal and authorized payment methods

We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or stock unavailability.

5. Shipping and delivery

Please refer to our Shipping Policy for details on delivery times, carriers, and countries served.

We are not responsible for delays caused by customs, postal services, or force majeure events.

6. Returns and cancellations

As a consumer, you have the right to cancel or return your order under the EU Consumer Rights Directive and the UK Consumer Contracts Regulations. For more information, see our Return & Refund Policy.

7. Use of the website

You agree not to:

  • Use the site for unlawful or harmful purposes

  • Interfere with or disrupt the operation of the website

  • Upload viruses, malware, or harmful content

  • Attempt to gain unauthorized access to our systems

We may block or limit your access if we believe you are violating these terms or applicable laws.

8. Intellectual property

All content on this site (text, images, logos, designs, etc.) is the property of Oliveiras or its licensors. You may not copy, reproduce, or use any content without prior written consent.

9. Disclaimer of warranties

The site and all content are provided “as is” and “as available.” We do not guarantee:

  • That the site will be error-free or uninterrupted

  • That the content is accurate, complete, or reliable

  • That the products will meet your expectations (beyond what is required by law)

Your use of the site is at your own risk.

10. Limitation of liability

To the maximum extent allowed by law, Oliveiras shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Any loss of profits, data, or business

  • Any issues caused by third parties (e.g., delivery companies or payment providers)

We remain responsible for matters that cannot be legally excluded, including consumer rights under EU or UK law.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which complies with the GDPR (EU) and UK GDPR.

12. Governing law

These Terms are governed by:

  • The laws of the European Union, for EU-based customers

  • The laws of England and Wales, for UK-based customers

Any disputes will be resolved in the courts of the customer’s place of residence.

13. Changes to the Terms

We may update these Terms at any time. When we do, we will update the “Last updated” date. Continued use of the site after changes means you accept the updated Terms.

14. Contact us

For any questions or concerns regarding these Terms, please contact:

Oliveiras
📧 Email: oliveirascelulares01@gmail.com
🌐 Website: https://oliveirasshop.com/